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Carplay/Android Auto head unit FAQ

User Manual link here.

1. Mobile models that support wireless Android Auto:

  1. Any phone with Android 11.0
  2. A Google or Samsung phone with Android 10.0
  3. A Samsung Galaxy S8, Galaxy S8+, or Note 8, with Android 9.0

2. No sound in the BMW carplay MMI box?

  1. Set AUX in the original NBT system
  2. Transfer fiber cable photo here.
  3. Check if there are audio cables on the original power cable. if no audio cable is connected(as the following photo shows), please connect the AUX cable to the AUX port. Photo here.

 

3.Wireless carplay connection steps(Please see the photo here):

  1. Turn on Wi-Fi
  2. Turn on Bluetooth and connect carplay’s Bluetooth ‘Car-KIT_3742’.
  3. After the Bluetooth connection is completed, the following prompt will pop up, then click ‘Use carplay’.

4.Wired Android auto connection:

  1. Download Android auto-authorized by Google on your phone.
  2. Connect your phone to the USB port via a USB cable.
  3. Click the ‘Android auto’ icon on your screen.
  4. Click ‘Reconnect’, then Android auto will be connected and enter Android auto interface.

5.Supported audio and video formats:

  • 5.1. Audio format support: MP3, WMA
  • 5.2 Video format support:  MP4, AVI, MPG, 3GP,FLV, MOV,MKV
  • Note: 1) All files must be in the root directory of the USB flash drive
             2) The USB flash drive must not contain folders

6.No sound in Carplay system:

  1. Make sure you have transferred the fiber optic plug from the OEM connector to the adapter harness so it sits again to the back of the factory radio/head unit. Please check if fiber cable is connected well. Please the photo here.
  2. If there is still no sound, you need to connect AUX cable to get sound. PLease see the photo here.
  3. At the OEM system select AUX function. Please see the photo here.

7. The sound will switch to OEM system when playing music in the Android system:

  1. Change the AUX switching mode to ‘Manual' in factory setting (PWD: 1368), then restart. Photo here.

8.How to connect the reverse camera?

  1. Please see the photo here.

9. IDrive can't work well on Carplay system:

  1. Change iDrive setting in factory setting(PWD: 1368), then restart. Photo here.

10.OEM sytsem cannot display in full screen:

  1. Choose the same size as the original car screen to match in factory setting (PWD: 1368), then restart. Photo here.

For questions and support please email us at info@sigmacarstereo.com or WhatsApp +44 7591 940624