Mercedes-Benz C class (W204) 2011-2014 radio upgrade with 10.25" screen (Free Backup Camera)
Mercedes-Benz C-Class (W204) radio upgrade system has a 10.25(12.3 optional) inch touchscreen, it is specially designed to upgrade the Mercedes-Benz C-Class (W204) 2011-2014 radio system. It's plug-and-play, no need to cut wire. It retains the factory Mercedes-Benz radio system, computer info, Bluetooth, and all other information displays on the original screen. The upgrade system has GPS navigation, Wi-Fi, 4G LTE (sim card is not included), SD/USB music/video, backup camera(optional), digital TV(optional), front-in-dash camera(optional), Wireless apple carplay(optional), Wired Android Auto(optional), Google play store, etc. You can also install other apps you want from the google play store, for example, Gmail, YouTube, Spotify, google maps and Waze, etc.
Mercedes-Benz C-Class (W204) 2011, 2012, 2013, 2014
Installation manual: https://www.sigmacarstereo.com/documents/4312.pdf
General instructions link: https://www.sigmacarstereo.com/documents/benz-general-instructions.jpg
Attention: Pease send the VIN and a photo of the existing radio dashboard to firstname.lastname@example.org if you are not sure about the compatibility, we will help you to check it.
NOTE: NTG 4.0/4.5 has AMI or AUX port. NTG 5.0 has only a USB port. Our product comes with an AUX-USB audio adapter.
Installation photo FYI:
|Operating system||Android 12 (Genuine specs)|
|Display||10.25-inch(optional 12.3-inch), resolutions 1280 by 480(optional 1920 by 720)|
|Processor||1.4 GHz 4-core 28nm Qualcomm Snapdragon 425(optional 2.0 GHz 8-core 14nm Qualcomm Snapdragon 625 MSM8953)|
|SD/TF card||One 3.0 card slot(Max 128GB)|
|USB port||USB 3.0 ports(Max 64GB)|
|Video play||MP4, AVI, RMVB, FLV, MKV 4K, H.264(AVC),H.265(HEVC) etc.|
|Video input||One video input(RCA port)(optional)|
|Camera input||One camera video input(RCA port)|
|Microphone||Internal & External Microphone(optional)|
|Bluetooth||Bluetooth 5.0 module|
|Network||Wi-Fi and 4G LTE|
|Audio IC||RK616(Built-in Core module)|
|GPS receiver||External GPS antenna(include)|
Is this product plug-and-play? Do I need to program or code my Mercedes-Benz? Do I need to buy the external GPS antenna? Can I still check the original car information on the OEM screen?
Answer: Yes, it is plugged and play, it has the same plugs and harness as the original Mercedes-Benz radio, no need to cut wires when installed. You do not need to program/code your car. All necessary accessories are included in the package. You do not need to buy anything else to make it work. You can still check the original Mercedes-Benz car information as before.
Can I operate the original Mercedes-Benz system through the new touchscreen?
Answer: NO. You can only operate the original Mercedes-Benz NTG system through the command knob as before.
How do I switch between the new upgrade system and the original Mercedes-Benz system?
Answer: There are two methods to switch between the new upgrade system and the original Mercedes-Benz system
Method 1: Please press the “BACK” or "C" or "CLR" command button for 3 seconds to switch between the original Mercedes-Benz NTG system and the new upgrade system.
Method 2: Click the "NTG-Menu" icon on the upgrade system's home menu to access the original Mercedes-Benz NTG system. Touch the screen to access the new upgrade system when it is on the original Mercedes-Benz NTG system.
Why does it show "No signal" or a blank screen when switching to the original Mercedes-Benz interface?
Answer: Please check the LVDS port. Make sure you connect the LVDS plug (removed from the original Mercedes-Benz screen, not the one behind the original head unit) to the "LVDS" port on the new screen.
NTG 4.0 has a 10-pin square LVDS port. NTG 4.5/4.7/5.0/5.1/5.2/5.5 have 4 pins round LVDS plugs.
Why does the original Mercedes-Benz screen not display correctly?
Answer: Please check Settings/Factory/input password 190627/Car Display, then select the correct resolution settings to match your car. For example, if the original screen on your car is a small screen, then please select 400*240, if the original screen is a big screen, please select 800*480.
Why is there no audio from the new upgrade system?
1. Please check if there is an AUX IN port or AMI port on your car, usually it is in the center armrest box or glove box on the passenger side.
2. If there is AUX IN port(NTG 4.0/4.5/4.7) on your car, please activate AUX mode, then switch to the upgrade system to get sound.
If there is an AMI port(NTG 4.0/4.5/4.7) on your car, you need to plug our AMI-AUX cord into the AMI port, then you will see the AUX audio option, activate AUX mode, then switch to the upgrade system to get sound.
Why does the Sirius/XM radio, CD, original car computer info, and factory camera not display? Why can I not see the AMI or AUX IN audio option on the screen even though the AMI-AUX cable is already plugged into the AMI port?
Answer: Please check the fiber optics plug, you need to move it from the original connector to the new connector we provided.